I Want to Return My Furnigami Order

Before we dive in, let's make sure everything's set for your return to be accepted:

Please note, if we can't check off all these requirements, we'll have to send the product back to you, and will be unable to issue a refund.

We've got a little request for you: create one return for each order number. Each return is linked to your order, so this helps our system and warehouse work their magic smoothly.

Ready to roll? Head to our return portal and fill out the form with all the info we need. Once you've done that, grab the pre-paid return label, slap it on your box, and drop it off at the nearest pick-up spot for the carrier.

Once we've got your returned item, our return partner will give it a once-over to make sure it meets our criteria. If all's good, we'll send that refund your way. Give it 2-7 business days to pop back into your account, depending on your bank.

Please note: if your order arrived in two separate parcels, make sure to submit two returns with the same order number.