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I've Got the Wrong Item(s) – Help!

December 02, 2025 - Updated

If you've received the wrong item(s) in your Furnigami order, do not worry. We're here to make it right!

Here's what to do:

  1. Reach out to our friendly Customer Service team right Here.
  2. Choose "order" as the main category and then "order issue" as a sub-category.
  3. Attach a quick snapshot of the item you received (so we can see what went wrong).
  4. Don't forget to include the tag with the product code and your order number.

We'll work to resolve the issue as quickly as possible. You're in good hands!